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Privacy Policy

Custom Brand Design

Privacy Policy of the Custom Brand Design Web, Graphic, Marketing & Consulting

The user privacy is important to Custom Brand Design (Web Design, Graphic Design, Digital Marketing & Web Consulting), forward designated by CBD.

CBD undertakes to guarantee the confidentiality and privacy in the collection and processing of the data of its Customers and Users, fulfilling its obligations under the General Regulation on Data Protection (which can be consulted at the following link: bit.ly/GDataPRegulation), for which purpose we have developed this Privacy Policy.


General scope:

CBD is responsible for this Privacy Policy. The present covers this website, as well as other sites, microsites, forms and documents that mention the referred policy.

Within the scope of this Privacy Policy, CBD defined as:

  • Customer: any entity that acquires our services; and
  • User: any visitor to this website, as well as other sites and microsites that mention the referred policy and/or subscribers to our list of electronic content (Newsletter).
CBD reserves the right to update or modify its Privacy Policy at any time, namely, in order to adapt it to legislative amendments. The user is thus advised to visit this page regularly.

Consent:

By using this website, you are giving your consent for the collection and use of the information.

CBD may at any time modify, add or delete any of the privacy policies of its website (https://custombranddesign.com) by updating the content of this page.

Collected data:

CBD collects data from its Customers and Users by submitting existing forms for this purpose in digital and/or physical format.

CBD is the entity responsible for collecting and processing this data, deciding the categories of data collected, how it is treated and the purposes it will provide.

All procedures performed in an automated and non-automated way that allow the collection, organisation, storage, modification and transfer of personal data will be considered as "processing of personal data".

Data usage:

The data collected by CBD is intended for the process of communication with Customers and Users, processing of requests for information, statistical analysis, as well as the respective use for the purposes of direct marketing.

CBD may use your personal data to send you some unsolicited email related to products or commercial offers that may be of your interest. CBD does not sell or trade your data.

The user expressly authorises CBD to send information about products and services that may be of his/her interest using his/her personal data for the purpose of direct marketing through any communication channel. Namely, through the use of electronic mail, telephone, SMS, MMS or other forms of automatic calling. CBD will not trade or share its customer database with third parties.

Data access:

CBD does not disclose to third parties any personal data of its Customers and Users, without their consent, except (1) when they are CBD Group, (2) when such might be necessary in order for coworkers, employees, suppliers or trading partners of Custom Brand Design may be able provide a product or service or perform a function on behalf of Custom Brand Design, or (3) when so required or permitted by law.

CBD shall take reasonable precautions to ensure that its employees or coworkers with access to personal data are properly trained in their correct processing with respect to this policy and legal data protection obligations. In the event of non-compliance, CBD will apply disciplinary sanctions to its employees and coworkers.

Whenever CBD discloses your personal data, it will safeguard the compliance with the Personal Data Protection Law, in particular by providing contractual arrangements to ensure that the third party uses the data received only for the purposes specified and in accordance with the purposes described in this policy, and makes use of appropriate means of security in order to protect the personal data of the user against illegal or unauthorised processing as well as against their accidental loss, destruction or other harmful actions.

Data storage:

CBD stores data for its customers and Users on its servers located in Portugal. These servers are protected and maintained in accordance with high standards of security and in order to comply with applicable privacy laws.

Data storage time:

The period of time for the storage and preservation of the personal data of Customers and Users of CBD varies according to the purpose.

The personal data of the Users of our website and microsites will be preserved until they remain active and are deleted for the purpose of this use.

The personal data provided for our content distribution mailing list will be stored until the end of its use. In this case, Customers and Users may cancel, at any time, the subscription of the alerts through the unsubscribing option provided in the Newsletters.

Customer data and other specific data to be kept to comply with CBD legal obligations may be extended for a maximum period of up to 10 years (in accordance with article 130 of the Corporate Income Tax Code), after which it will be eliminated.

Data security:

CBD has taken the necessary technical and organisational measures to adequately protect your data regarding unauthorised processing and access.

CBD carries out all reasonable efforts to prevent the unauthorised or illegal use of the user's personal data, as well as its loss, destruction or damage. However, CBD can not provide an absolute guarantee relative to User data. Whenever there is a breach, loss or violation of personal data that is likely to pose a high risk to the rights and freedoms of its Customers and Users, CBD will:

  • Notify, within 72 hours of being aware of the incident, the control authorities;
  • Report the situation in good time to the affected data owner(s).
CBD guarantees the security of the user's personal data through the following means: (1) use of encryption with certificate in all communications of the website, (2) use of password to access the website, and (3) limitation of access to personal data (eg. access only to employees or coworkers of CBD who need to access them for the purposes described above).

External links:

CBD website, microsites and social platforms may contain links to other websites and email addresses of non-CBD companies.

This privacy policy does not apply to such websites and email addresses.

If you access a link available on CBD website, microsites and social platforms to another website and provide personal data on that site, the data processing will be subject to the privacy statement of that website.

Cookies:

The CBD website uses cookies in certain areas.

Cookies are files that store information on the user's hard drive or browser, allowing websites to recognise it and know they've visited them before.

You can configure your browser to refuse cookies, but in that case, the website or parts of it may not function properly.

Cookies are used to monitor and analyse the use of the website, allowing CBD to better identify and serve the User.

User rights:

According to the Law of Protection of Personal Data, the user has the right to obtain information about their personal data. You have the right to know which personal data has been processed by CBD and you may also require it to correct, supplement, block or delete the data in whole or in part if they are incomplete, incorrect or irrelevant for processing purposes.

The data update must be communicated by the user through the form created for the purpose or through the email info@custombranddesign.com.

If you wish, at any time, to stop being part of the CBD database, you can exercise this right contacting us through the form created for the purpose or through the email info@custombranddesign.com.

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